Company Philosophy

 

Our Mission: At Pate Logistics, we try every day to exceed customer expectations; to foster solid relationships with our customers and carrier partners that builds a bridge of trust and reliability; and to be recognized as a customer focused, quality driven, professional transportation and logistics organization.

Our Values: Our company culture revolves around 5 guiding principles that we live by every day. These principles are our core values; those key concepts and ideals that we consider with every business decision. These values define and guide our company’s behavior and culture; with every interaction with our customers, carriers, or any other vendors and collaborators, we operate with these values in mind.

Integrity: We do the right thing, every time. Honesty and trust are two of the most basic, yet powerful, tenets in any business or person with integrity, and we aim every day for these adjectives to immediately come to mind when Pate Logistics is mentioned. We see the good in others, and we are the good we want to see.

Quality Driven Service: Our business is rooted in providing a service to our customers, and we take that seriously. What we do, we promise to do well; we will meet all mutually agreed-upon requirements the first time, and will work together as a team in a professional and respectful manner.

Challenge the Norm: Just because something works doesn’t mean it can’t work better. We are continuously improving our workflow to increase efficiencies; we are focused on reaching our full potential, and we believe that is a constantly evolving benchmark to keep working towards.

Work/Life Integration: You don’t need to be at your desk to have a question; we don’t need to be at ours to give an answer. We value the flexibility that technology has afforded us, and we commit to utilizing it to the best of our abilities to always be in a position to respond to your needs.

Accountability: We are reliable, and take responsibility for our actions. We value our ability to honor our commitments and promises, both to our customers and our carriers. We take pride in our work, and in the event something goes wrong, we promptly correct mistakes to the greatest extent possible to ensure all parties are satisfied with the end result.